Support
Email support@ramalama.video. We reply within 24–48 hours, Monday to Friday.
Talk to a human.
Order issues
Include your order reference and checkout email. Do not send card numbers, private access tokens, or API keys.
Privacy requests
Use the same address with "Privacy request" in the subject. We respond within 30 days.
Abuse reports
Use the same address with "Abuse report" in the subject. Include the order reference and a description.
Merchant of Record
Waffo Pancake is our Merchant of Record and handles card processing, tax, refunds, and chargebacks. Your statement shows Waffo Pancake.